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Job ID :
Location :
Northbrook, IL US
Level :
Experienced Professional
Job Category :
Project Management
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

AMCS (Allstate Management Consulting Services) is a trusted internal organization providing integrated consulting services to enable our Allstate clients to achieve Our Shared Vision. We leverage enterprise resources to build a stronger business and act as an advisory partner that helps to improve Allstate performance by identifying and analyzing innovative business and technology opportunities, architecting new operating models, designing and improving business processes, and providing organizational redesign services.  We understand the organization and are able to influence business strategy by partnering with leadership and acting as connectors, bringing the right voices and fact-based information together so that business and technology leaders can make informed decisions that benefit our customers.

This position reports to a Manager and will be responsible for aiding or leading the development and execution of management consulting projects to drive transformational change. In addition this resource will be responsible for supporting the development of lower-level team members, aiding in the maintenance of the methodology of the consulting services and cultivating and fostering complex client partnerships and relationships.  This resource should be knowledgeable in one or more consulting service methodologies and should be able to help drive business opportunities that benefit Allstate and Allstate’s customers.

Key Responsibilities

Relationship Building:  Builds, cultivates, and maintains long term relationships within the organization to support project delivery.

Communication:  Communicates effectively in challenging and complex situations.

Corporate Awareness:  Possesses cross-functional awareness. Understands the different contributions from the AORs.

Project Scoping:  Manages the development of proposals and approaches for single or multi-phase projects. 

Project Contracting:  Leads contracting conversations of a moderate to complex nature to ensure client and consultant needs are identified and intended outcomes are understood.

Project Delivery:  Executes projects and programs of moderate complexity.  Seeks and utilizes relevant functional, business, and technical knowledge to identify and recommend the best solutions for clients.

Project Management:  Provides timely communication of project health to engagement leaders. 

Team Development:  Leads team in evaluating and pursuing new business and operational improvement efforts.

Consulting Acumen:  Leverages and identifies opportunities to apply benchmarking data and industry research. Leverages external research, models and practices and applies them internally to bring thought leadership to the organization. 

Functional Competencies

Inspirational Leadership -  (Intermediate)

Displays integrity, emotional intelligence, and empathetic leadership.  Empowers decisions at the right level to speed progress and build accountability. 

Business Acumen -  (Intermediate)

Actively seeks knowledge of insurance industry trends and customer expectations. Has an intermediate level understanding of multiple areas of the business to successfully meet work objectives.

Facilitation - (Advanced)

Demonstrates advanced level of facilitation in challenging situations of a difficult nature.

Connector / Systems Thinking -  (Intermediate)

Is able to connect ideas and build towards systems focused solutions.  Aligns diverse points of view to reach mutually beneficial outcomes.

Internal Consulting -  (Advanced)

Is able to influence others based on earned respect and experience.  Effectively negotiates with others for resources, actions, or buy-in to maximize win-win outcomes. Independently identifies and negotiates work with clients which leads to contract approval. Acts diplomatically in sensitive client areas, effectively achieving results in less than ideal climates. Often serves as a lead consultant in client engagements. Has a proven track record structuring engagement frameworks and decomposing work effort to achieve goals.

Design Thinking –  (Intermediate)

Has some experience using design thinking practices to solve complex problems.  Is able to envision and proactively design customer focused solutions.

Project and Program Management –  (Intermediate)

Operates with strong results orientation, holding self and other accountable. Effectively handles project and program management issues in challenging and complex situations.

Strategic Thinking -  (Intermediate)

Possesses an intermediate level understanding of Strategic Thinking demonstrated by the ability to forecast complex resource needs and recognize risks, merging diverse points of view into shared goals and objectives.

Change Champion -  (Advanced)

Designs change processes to achieve adoption of KPI’s.  Has confidence to challenge status quo with resilience and creates productive tension.



  • A Bachelor's degree is required for this position. A Master’s degree in Business Administration (MBA) or advanced degree is desired but not required.
  • 5+ years’ experience in management consulting, business transformation and operating model design, process design, and modeling, and/or program and project management is preferred. 
  • Experience leading business projects with a focus on how digital, Artificial Intelligence (AI) and emerging technologies impact optimal business designs is desired but not required.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. 

For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.

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