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Job ID :
Location :
Charlotte, NC US
Level :
Entry Level Professional
Job Category :
Information Technology
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Job Description
The Systems Management team is part of Client Computing within Workplace Technology Solutions (WTS). It is responsible for engineering, managing, supporting and providing improvements to all aspects of software distribution, software packaging, software and hardware inventory, and endpoint compliance.
Major focus of this team is to provide mechanisms that ensure that the correct software and prescribed configurations are in place and are able to be validated and remediated and the software can be delivered in an unattended and non-user impacting manner . The scope of this job will be to work as SCCM administrators focused on the SCCM client support and maintenance, APAD/SCCM deployment troubleshooting, Microsoft Software Update functionality, and SCCM server infrastructure health and support.

This position will require a good understanding of the Microsoft Windows workstation operating systems (version 7 and version 10). Windows Server (2012 / 2016) knowledge is preferred – specifically operation of IIS and the OS. Other skills that are desirable are Powershell scripting, WMI, SQL knowledge, and registry familiarity.

Job Duties

 Administration and configuration of SCCM Enterprise environment.
• Knowledgeable in desktop virtualization and thin client technologies.
• Contribute to development and ongoing improvement of industry best practices and standards for deploying enterprise desktop technologies.
• Knowledge of the Windows registry, interaction of drivers within the OS, and unattended/silent installs of Windows operating systems.
• Deployment, installation and administration of Microsoft Office products.
• Investigate, analyze and resolve technical issues and actively pursue mechanisms for preventing, or automating the response to reoccurrences.
• Relies on a working knowledge of standard (Windows) client platform administration, configuration, rights management and file access in order to perform the duties and responsibilities of the job.
• Provide technical expertise and guidance to other IT groups.
• Able to effectively communicate and provide feedback.
• Performs-other related duties as assigned.

Job Qualifications

General Experience:
2 years of experience in administrative, technical work which demonstrated the ability and aptitudes, required to perform technical or analytical work and coordination involving management information systems.

Specific Experience Desired:
• Experience in SCCM administration, patching and maintenance.
• Experience implementing security patches and policies for applications and operating systems

• Experience utilizing automated technologies for the deployment of desktop systems.
• Intermediate knowledge including trouble shooting skills on  Windows client operating systems such as Windows 7 and Windows 10
• Intermediate knowledge including trouble shooting skills on Windows server operating systems such as Windows server 2012 and server 2016
• System Center Configuration Manager (any version)
• Any Windows 7 / 10 OS certifications.
• Any Windows Server OS certifications.

(Any technical certifications or ITIL methodology certifications are a plus.)

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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