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Job ID :
Location :
Northbrook, IL US
Level :
Entry Level Professional
Job Category :
Project Management
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

AMCS (Allstate Management Consulting Services) is a trusted internal organization providing integrated consulting services to enable our Allstate clients to achieve Our Shared Vision. We leverage enterprise resources to build a stronger business and act as an advisory partner that helps to improve Allstate performance by identifying and analyzing innovative business and technology opportunities, architecting new operating models, designing and improving business processes, and providing organizational redesign services.  We understand the organization and are able to influence business strategy by partnering with leadership and acting as connectors, bringing the right voices and fact-based information together so that business and technology leaders can make informed decisions that benefit our customers.

This position reports to a Manager and will be responsible for supporting the execution of management consulting projects. In addition this resource will be responsible for supporting the development of lower-level team members, aiding in the maintenance of the consulting service methodologies, and cultivating and fostering client partnerships and relationships.  This resource should have some knowledge of consulting service methodologies.


Relationship Building: Builds and maintains relationships with business and technology partners as needed to accomplish assigned tasks.  Works cooperatively with engagement team, fostering "team player" attitude. Enhances previously established relationships based on consistent work performance delivered under routine guidelines and supervision.

Communication:  Clearly and effectively communicates ideas and information to others, particularly through deliverable creation. Develops and shares a point of view to contribute to team dynamics and project.

Corporate Awareness:  Understands the importance of visibility and networking. Continuously builds upon existing understanding and knowledge of the organization and business.

Project Delivery:  Understands how to identify client needs by synthesizing information through research documentation, information gathering, analysis, working session outputs, and client interviews.  Understands the implication of client needs and provides recommendations based on this understanding. Provides basic consulting services and applies appropriate methodology with a moderate level of guidance and direction where appropriate.

Conducts research and synthesizes findings into a report.  Attends and supports working sessions and assists with or owns the production of deliverables without needing much oversight.  Helps design information gathering questions, conducts interviews, focus groups and workshops with supervision where appropriate.  Co-facilitates these sessions, under the support and guidance of more experienced consultants. 

Identifies issues and problems and recommends approaches to address them.  Escalates risks and issues as appropriate.

Team Development:  Learns and applies the knowledge, expectations, and perspective provided by more experienced team members.  May also act as a resource or mentor for colleagues with less experience.  Performs more involved implementation tasks for internal processes, products, and services with routine supervision.

Consulting Acumen:  Builds upon knowledge of common management consulting tools and methodologies, and begins to understand how and when to apply them based on the situation and specific needs. 


Functional Competencies

Business Acumen - (Novice)

Possesses fundamental business knowledge demonstrated by the understanding of key roles within the department, the larger organization and Allstate, primary areas and processes used, how individual roles contribute to departmental goals, Allstate’s strategic direction, policies, processes and procedures, business objectives, culture and values, products and services, and core business drivers (i.e., regulatory, compliance, political). Begins to understand the language of the business.

Facilitation - (Novice)

Has training or light experience facilitating meetings and processes. Is well prepared for meetings and sticks to the topics without deviating from the purpose of the meeting.

Connector / Systems Thinking - (Novice)

Acknowledges when he/she has made a mistake. Actively listens with an open mind. Sells ideas to team members and associates. Presents a positive image. Demonstrates personal integrity, honesty, and humility. Tactfully speaks up and takes a stand on controversial or new issues and approaches without conflict. Builds relationships through active networking.

Internal Consulting - (Novice)

Interacts directly with clients throughout the project life cycle. Shows a genuine appreciation for underlying business issues. Learns to successfully bridge the gap between the business need and consulting tasks through communication, professionalism, knowledge and service. Receives coaching on how to provide feedback to clients on status, problems, and solutions. Demonstrates initiative and supportiveness in client/staff situations. Has foundational skills at seeking out and finding all information that is relevant to a project.

Design Thinking - (Novice)

Demonstrates the ability to anticipate, identify, reproduce, and resolve simple problems, including business, process, and technical problems. Learns and applies good judgment in dealing with problems. Responds in a positive, constructive manner to issues, problems, questions, and concerns. Focuses on problem prevention, whenever possible, adhering to procedures and standards which minimize the opportunity for problems to arise.

Project and Program Management - (Novice)

Understands the foundational elements of project management including the core components of resources, planning, communication, risk, project integration management, scope management, time management, quality management, and leadership. Learns to own a small portion of larger projects. With coaching, prepares status reports. Clearly communicates understanding of project objectives and assignments.


Change Champion – (Novice)

Possesses a foundational understanding of We Continuously Get Better as demonstrated by the ability to adapt well to changes in work assignments, policies, procedures and reorganizations. With coaching, accepts changes with a minimal loss in productivity. Proactively talks through changing situations and promotes transparency. Anticipates the consequences of actions and deals with them effectively. Recognizes that a positive outlook influences and motivates the attitudes and actions of others. Embraces and adapts quickly to changing environments and helps others adapt. Learns to take calculated risks and build on experiences. Views change as an opportunity to explore, grow, and innovate to gain a competitive advantage.

Job Qualifications

A bachelor's degree is required.

2-4 years consulting experience or related experience preferred.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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