Apply Now    
Job ID :
Location :
Raleigh, NC US
Level :
Job Category :
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

The TSC supporting the Independent Agency channel is responsible for “owning” the market to which they are assigned and achieving Allstate business objectives - which include but are not limited to - ensuring strategic, long-term profitable growth and increased market share. 


This individual is responsible for the following:


Driving and Tracking Agency Results

  • Consults  with agencies to drive results in order to meet the market production plan


Business Planning

  • Creates a short term (1 year) and long term (3 year) strategic market business plans, and drives market performance to those plans, as requested
  • Collaborates with AIAs  to assist with creation of agency-specific short term (1 year) and long term (3 year) strategic business plans, periodically reviews and suggests adjustments as necessary to achieve results


Consulting and Process Support

  • Acts as a Strategic Business Advisor to AIAs  in order to achieve short & long term business objectives
    • Listens to AIA primary aims, business goals, and challenges
    • Suggests appropriate marketing programs and processes
    • Uses financial modeling to provide advice on creating a business case for key investments with AIA
    • Consults on staffing models
  • Identifies operational issues within agencies, recommends solutions and opportunities and produces an action plan for resolution
  • Monitors agency results to the plan, communicates impact to agency and consults with AIA to recommend adjustments where appropriate


Communication & Relationship Management

  • Acts as an ambassador for Allstate with the agencies, and take ownership of Allstate messages
  • Communicates Allstate messaging on all relevant topics, including business objectives, sales promotions and incentives, compensation and bonus structure, Allstate and Insurance Industry news.
  • Customizes messaging for the specific agency,  assesses the implications, and suggests necessary actions



  • Works with the Strategic Deployment Leader (SDL) to determine strategic deployment opportunities
  • Prospects for candidates, and sells them on the Allstate value proposition
  • Interviews candidates to determine aptitude and financial viability, and makes recommendations on appointments
  • Works with new candidates on business planning and integrating the Allstate Products and Services into the agency


Insurance Industry Advisor

  • Consults with Independent Agency owners by having a strong knowledge of the Independent Agency channel, including industry competitors, major brokers and national industry associations.
  • Advises Independent Agency Owners  on sales and operational processes by leveraging experience in various insurance products, sales management, general management, mergers and acquisitions and portfolio management

Job Qualifications

Experience and Knowledge

  • 5 years business experience in a leadership role
  • Sales Experience
  • Experience in insurance product, sales management or general management
  • 4 year college degree preferred
  • MBA and or industry certification preferred (CPCU, CHFC/CLU)


Analytical and Technical Skills

  • Business planning skills
  • Business consulting skills - strategy formulation, problem solving, and change management
  • Analytical skills – ability to assemble information, analyze data and deliver insights e.g. making market projections from trends and conditions
  • Sales skills - knowledge of all aspects of sales process and drivers (examples include: projections, goals, targets, shop, buy, cross-sell, retain, profitability, compliance, quality)
  • Recruiting skills - Knowledge of candidate prospecting techniques, candidate development, deployment models, process installation, and education techniques
  • Industry & Company Expertise - In-depth knowledge of the Allstate business model, products and processes (including pricing, claims, market planning etc.)
  • IT Skills - Ability to use Microsoft Office products, Allstate technology, a variety of prospecting and quoting systems and to conduct business from a remote location
  • Independent Agency IT Needs – Ability to integrate Comparative Rater, AMS, automated re-quote systems and processes with Allstate systems


Non-technical Skills

  • Strong interpersonal and communication skills - Includes presentation, business writing, negotiation, motivation and relationship management.
  • Excellent communication skills; speaks clearly and persuasively in positive or negative situations
  • Ability to manage priorities across multiple disciplines
  • Strong facilitation skills
  • Relationship Management skills - Blends people into teams when needed; creates strong morale and spirit, defines success in terms of the whole team; creates a feeling of belonging in the team
  • Organizational and process management skills - Can engage resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently
  • Strong general management, analytical, planning and organizational skills
  • Strong knowledge of the Independent Agency channel, including industry competitors, major brokers and national industry associations
  • Strategic Thinking - Understand Allstate’s core business drivers. This is demonstrated by the ability to articulate our business objectives and their alignment to Allstate’s strategic direction, successfully prepare long-range plans for a project, prioritize objectives into manageable and measurable units, and practice Allstate’s policies, processes and procedures.
  • Thriving in Change – Posses a solid understanding of Thriving in Change as demonstrated by the ability to openly support and embrace change, approach change in a factual, positive and constructive manner prior to reacting, able to make effective and accurate decisions in a fast-changing environment, show flexibility and open-mindedness when priorities and goals change, identify, respect and utilize the different capabilities and interests of others, is able to plan and estimate future work efficiently, and anticipate problems and obstacles in sufficient time to minimize impact.
  • Extensive travel required


    Required Licenses (including certifications)

  • P&C Licensed in state of residence


The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. 

For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


Apply Now