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Job ID :
Location :
Northbrook, IL US
Level :
Entry Level Professional
Job Category :
Communication & Corporate Relations
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

The Agency Operations Communication Solutions team is the strategic and execution arm for agency owner communication. The team provides strategic communication counsel, planning and execution support for Agency Sales and enterprise-wide business initiatives and programs that impact agency owners as small business owners.


An Agency Communication Consultant I is primarily accountable for coordinating project and program execution of the agency owner and licensed sales producer communication strategy for the enterprise. This work includes but is not limited to communication counsel, planning and execution, Agency Sales business partner services, agency owner relationships, and sales conference content delivery to improve agency owner engagement. A primary role includes developing quality, error-free, strategically targeted communications to benefit agency owners with some oversight.



Key Responsibilities:

Project Management

  • With some direction, participates and contributes on projects that are moderate complexity and scope using accepted project management standards
  • Completes project tasks as assigned
  • Tracks own plan performance and project plan or timeline
  • Communicates and presents project status
  •  Partners with teams and team members to ensure cooperation on project objectives
  • Compiles statistical data as it relates to programs, projects and  processes
  • Solicits opinions from appropriate parties
  • Actively manages all expenses related to the position


Program & Process Design / Improvement

  • With direction, supports the development/design of new plans, programs, and processes up to moderate complexity
  • Understands internal and external compliance requirements/standards
  • Participates in the integration and delivery of planned changes/ projects/ processes to regions/field


Program & Process Communications

  • Notifies individuals of and monitors the cutoff/due dates for the completion and submission of materials  
  • Edits and proofreads materials for accuracy in content as well as spelling, punctuation, and grammar
  • Composes standard correspondences (routine memos and letters)
  • Writes, updates brochures, booklets, manuals, instructions or bulletins
  • Attends meetings to provide routine information (employee information, department reviews)
  • Presents pre-developed material as needed
  • Answers routine inquiries
  • Performs other duties as assigned


Position located in Northbrook, IL or Charlotte, NC.

Job Qualifications

  • Bachelor’s degree required, Communication, English, or Journalism degree preferred
  • 1-2 years experience required
  • Proficient in Microsoft Office
  • Strong communication and intermediate project management skills required


The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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