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Northbrook, IL US
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Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Summary

Encompass Insurance is one of the largest personal property and casualty insurance brands sold exclusively through a network of more than 3,000 independent agents in most states. With a legacy that dates back to 1897, Encompass employees and agents are committed to delivering a superior insurance experience for our customers. Encompass is a solely owned subsidiary of The Allstate Corporation (NYSE: ALL), the nation’s largest publicly held personal lines insurer.

Encompass is growth focused, looking to expand its presence throughout the country. We are seeking enthusiastic, creative, results-oriented people who thrive in a fast-paced environment. Encompass offers an exceptional career experience for our employees, with impactful work and exciting opportunities to make a difference. Join Encompass and you’ll be part of an exciting future. 

The PMO Operations team is responsible for developing and implementing Encompass projects, processes and programs related to Independent Agent compensation, technology, policies/ procedures and/ or compliance.  The Compliance Project Manager will lead, manage and coordinate the Encompass compliance process to include, planning, development, implementation and measurement of Encompass processes, programs and projects.  This is an individual contributor role. 

Key Responsibilities

Key Responsibilities

Lead the Encompass compliance function across all Encompass departments to ensure compliance adherence, governance, internal control oversight and reporting. 

Program Management Support – Compliance

  • Contributes to market share growth and profitability by leading new/ complex changes to Encompass programs and providing expertise in their respective discipline (s)
  • Plans and coordinates the integration and delivery of planned changes/projects to regions/field

Program and Process Design/Improvement – Compliance

  • Leads the development/design of new plans, programs & processes of moderate to high complexity
  • Develops communication strategies and materials to support new plans, programs & processes
  • Establishes and evaluates procedures and processes regularly and determines/ recommends alternatives or improvements
  • Ensures processes are followed and applied consistently throughout team/department
  • Adheres to internal and external compliance requirements/standards

Program & Process Communication – Compliance

  • Creates, manages, facilitates, monitors and measures all internal and external communication events and vehicles
  • Acts as communication and/or education liaison to other corporate departments (e.g. Corporate Relations, Education Design & Delivery, Marketing, etc.) and speeches for officer and senior leadership
  • Identifies, develops, facilitates/conducts and evaluates all sales, product, technology, licensing, compliance and agency training programs/needs.
  • Maintains communications between regions/territories on all matters pertaining to agent/agency and sales leadership education and development programs


  • Manage processes that identify, develop, facilitate/conduct, communicate, implement, and/or evaluate Encompass processes, projects or programs within subject matter expertise
  • Develops and implements planning guidelines and manages and monitors all expenses associated with their subject area/matter
  • Provides business/technical solutions and guidance and direction on intermediate projects, programs, and processes

Project Management

  • Plans, implements, manages, and/ or sponsors projects that are moderate to high complexity and/or large scale key initiatives using accepted project management standards
  • Forecasts short-term and long-term deliverables cross functionally
  • Communicates and presents project information to project team
  • Coordinates/ evaluates project controls by all impacted AORs
  • Assists in determining where additional resources/ expertise may be necessary to successfully complete projects/ assignments from various AORs
  • Ensures project controls are in place throughout the project life cycle of the project
  • Coordinates/evaluates project controls by all impacted AORs
  • Assist in determining where additional resources/expertise maybe necessary to successfully complete projects/assignments from various AORs
  • Actively builds strong relationships among teams and team members to ensure cooperation on project objectives
  • Evaluates current results, identifies variances to planned performance, analyzes causes of variance and recommends action through tracking expense plan performance
  • Analyzes statistical data as it relates to programs, projects and processes of moderate complexity; provides action alternatives for improvement as appropriate
  • Coordinates/ evaluates projects controls by all impacted AORs

Job Qualifications

  • Bachelor’s degree required.
  • Minimum of 5 years’ experience with managing projects.
  • Advanced MS Excel, Word skills.
  • Able to work in an agile, iterative environment developing creative solutions & insightful analysis.
  • Strong technical and problem solving skills applied to business problems.
  • Capable of handling complex problems independently on a daily basis. 
  • Strong interpersonal collaboration and team skills including working with cross-functional teams to achieve shared goals.
  • Ability to synthesize technical and business concepts & communicate in a clear & structured manner.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please seethe notice regarding the Los Angeles Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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