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Job ID :
Location :
Northbrook, IL US
Level :
Senior Manager
Job Category :
Human Resources
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

 The Health and Welfare and Wellbeing team, part of the broader Benefits Design and Planning team, is responsible for creating and managing innovative benefit options that attract, engage and retain employees to the Enterprise. The team manages health and welfare and wellness benefits and collaborates and consults with leadership, business clients, HR Business Partners and other HR partners to identify, develop and implement strategic enterprise initiatives that impact benefits and talent management strategies.


Job Summary

The Health, Welfare & Good Life Senior Manager establishes the Culture of Wellbeing and Healthcare strategy and is responsible for the overall delivery of core health and welfare and culture of wellbeing initiatives to all plan participants by applying professional judgment, knowledge, experience and a broad perspective.  The individual will be responsible for all aspects of benefit plans and wellbeing initiatives including vendor management, compliance, project management, strategic planning, design, marketing, and communications.  In addition, the individual will be responsible for implementing, managing and developing innovative solutions that support the culture of wellbeing and health care strategies by applying thought leadership and their subject matter expertise.  This includes project planning, execution, timing, functionality, quality, communication, and cost management.  Plans and Programs may include (but are not limited to) health, time away, life, disability insurance and culture of wellbeing.  Provides leadership to managers, supervisors, and/or professional staff and is accountable for the performance and results of entire team and all work streams within own discipline.  Is plan administrator and fiduciary for selected benefit plans.

Key Responsibilities

The individual will work with internal and external vendor resources to deliver participant services and is responsible for the following:


  • Vendor Management
    • Provide oversight for all vendor relationships within their work stream.
    • Ensure vendors are adhering to statement of work, service level agreements and contract terms including costs and out of scope fees.  Take appropriate corrective action as necessary to insure adherence to contract provisions.
    • Provide leadership at performance review sessions.  Ensure development of contract requirements and performance standards.
  • Compliance 
    • Ensure all plans and programs are compliant with ERISA and all applicable federal and state laws within their entire work stream. Take appropriate corrective action as necessary to ensure compliance.
    • Review and approve all filing requirements and employee notices.
    • Following law changes or design change, review and approve all appropriate plan documents, policies and administrative procedures.   
    • Review and approve all appropriate communications to participant and internal business partners following law or designs changes.
    • Review and approve 5500 reports, SARS mailings, and SOX controls for the health and welfare plans. 
  • Project Management
    • Manage implementation of large/complex projects that affect multiple work streams, or that potentially has significant financial impact or impact on large groups of employees. 
    • Develop, manage, and execute project plans; including managing project resources and budgets.  See project through to completion.
  • Strategic Planning/Design
    • Establish strategic priorities and direction for the work stream.  Ensure internal/external understanding of the overall business unit strategy.
    • Responsible for the design of benefit programs/plans that are cost effective, competitive and attracts/retains quality employees. Provide leadership with various design options and recommendations.
    • Weigh alternatives and considers service and business implications from decisions and recommendations. Conduct stakeholder and risk analysis on key issues and initiatives.
    • Provide direction and guidance to ensure that the business strategy is considered when designing new processes, employee communications and in the daily management of employees and resources.
    • Leverage quantitative, qualitative and trend data to draw conclusions and to help drive business results.
    • Analyze and interpret medical trends and data in order to plan/design health and welfare plans and programs.


  • Manage/Lead a Team
    • Monitor budgets and operational effectiveness. 
    • Adapt plans and priorities to address resource and operational challenges. Develop strategies for adjusted courses of action.
    • Accountable for performance and results of entire team. 
    • Set performance expectations.
    • Select, lead, counsel and motivate teams.

Job Qualifications

  • Education:  Bachelor’s Degree; Master’s Degree preferred
  • Relevant HR Certifications a plus (CBP, SRIM)
  • Experience: 10+ years relevant experience; specific benefits experience preferred
  • Professional with strong organizational, communication and administrative skills
  • Expert knowledge of Health and Welfare plans
  • Advanced analytical skills
  • Advanced vendor and project management skills
  • Integrates deep subject matter expertise by having industry experience in benefits and in-depth knowledge of operational processes
  • Provides influence and authoritative advice
  • Advanced time management skills including ability to handle multiple projects, prioritize and organize
  • Strong business writing and communication skills
  • Establish, manage and leverage relationships with internal and external partners
  • Advanced financial skills
  • Advanced knowledge of the Microsoft Suite of business software and knowledge of SAP
  • Ability to anticipate operational issues and develop preventative measures
  • Understands, supports, and ensures integration with HR strategies and policies
  • Creative thinking and advanced problem solving skills


The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please seethe notice regarding the Los Angeles Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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