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Job ID :
Location :
Detroit, MI US
Level :
Experienced Professional
Job Category :
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description


Allstate Insurance Company has an exceptional career opportunity for a Large Loss Property Contents Adjuster in Detroit, MI!


Think that working in the insurance field can’t be exciting, rewarding or challenging?  Allstate Insurance has an exciting career opportunity that will utilize your customer service and property technical skills to deliver on our promise to provide fast, fair, and efficient claim service.  If you have the passion to help others and build the success of a great company, join the Allstate team.


What you will do:

  • Research and respond to complex customer communications, concerns, conflicts or issues
  • Review customer satisfaction results; participates in determining necessary personal and business unit action plans
  • Use of Xactimate in conjunction with a Bluetooth Disto Laser measuring tool
  • Notify insured of exposure over the policy limit
  • Prepare damage estimate for complex claims
  • Inspect and estimate water damage, hail damage, or smoke and fire damage in a dwelling
  • Investigate, review, determine and verify complex coverage/policy information
  • Provide coverage explanation to customer
  • Assist in file reviews and make recommendations to refer files to Home Office for escalation


 What we offer:

  • Competitive salary, based on prior experience
  • Company car
  • IPad, laptop, cellphone & laser measuring tape
  • Generous Paid Time Off, 401(k) and pension
  • The freedom to work from home
  • Medical, dental, and vision coverage
  • Wellness incentives
  • Tuition reimbursement (starts day 1)
  • Monday – Friday work schedule
  • Volunteer opportunities 
  • You can view all Allstate benefits @

Job Qualifications

  • Four-year college degree is preferred with strong customer service or HS Diploma/GED with a minimum of 2 years property or large loss contents estimating experience
  • Degree in construction management a plus
  • Prior use of Xactimate is a plus
  • Must be able to lift at least 25lbs.
  • Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy
  • Proven ability to work independently with little or no supervision
  • Applies broad knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, Applies broad conflict management and problem resolution skills in managing internal and external customer relationships
  • Bilingual candidates are strongly encouraged to apply
  • Military candidates are strongly encouraged to apply.


The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

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