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Job ID :
88726
Location :
Overland Park, KS US
Level :
Experienced Professional
Job Category :
Claims
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.


Job Description

 

Allstate Insurance Company has an exceptional career opportunity for a Represented Major Injury/Litigation Adjuster in Overland Park, KS!


As a Casualty Claims Adjuster specializing in litigation, you are responsible for investigating complex claims when an attorney is representing the injured party which typically will include: objective injuries and fatalities or specialized claims (e.g., business interruption, loss of income, E&O policies, ECL exposures, etc.).  You will also handle claims involved in litigation, arbitration or mediation, coordinating with legal counsel and participating in depositions, hearings, trial, or arbitrations. You will take recorded statements, resolve loss of use claims, make payments to appropriate parties, and negotiate and settle or refer bodily injury issues that cannot be resolved. You will need to deliver compassionate service that is fast, fair, and easy, to ensure customer retention while verifying coverage, investigating and determining liability, reviewing and determining damages, and negotiating and settling complex claims. You will provide work guidance and direction to less senior employees and provide mentoring and coaching to the team. You will work independently, prioritizing your responsibilities, and managing your workload. You will also consistently meet band level behaviors, production, quality, and/or customer service goals.  Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.

 

Key Responsibilities:

  • Documents a claim file with notes, evaluations and decision making process
  • Determines and explains minimum coverage limits in complex claims involving single or multiple claimants
  • Sets initial reserve, updates reserve, documents rationale and claim summary notes
  • Takes recorded statements from  insureds, witnesses, medical providers, etc., conducts investigations into complex auto accidents, determines liability and prepares summaries
  • Evaluates and determines potential use of experts; reviews reports and participates in selecting the expert
  • Determines claim value
  • Reviews file to identify complex potential legal issues
  • Negotiates and settles claims in accordance with business unit best practices
  • May participate in one or more complex special assignments
  • May serve as a committee team lead for medium-sized projects or as a committee team member on large projects
  • May serve as a subrogation or arbitration panelist
  • May assist or participate in Telephone Alert Conferences regarding complex claims referred to Home Office

 

Job Qualifications

 

  • High School/GED with prior casualty claims handling experience
  • Bachelor’s degree preferred with equivalent experience
  • Ability to interact effectively with internal or external customers and act with empathy
  • Applies knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
  • Negotiation and/or arbitration skills
  • Ability to investigate, evaluate, negotiate and settle moderately complex claims
  • Strong computer skills with proficiency in Microsoft Office
  • Strong organization skills and the ability to work independently
  • Bilingual candidates are encouraged to apply
  • Excellent written and verbal communication skills with a passion for helping others
  • Military candidates are strongly encouraged to apply

 

 


The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please seethe notice regarding the Los Angeles Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.

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