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Job ID :
Location :
Northbrook, IL US
Level :
Entry Level Professional
Job Category :
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Summary

Encompass Insurance is one of the largest personal property and casualty insurance brands sold exclusively through a network of more than 3,000 independent agents in most states. With a legacy that dates back to 1897, Encompass employees and agents are committed to delivering a superior insurance experience for our customers. Encompass is a solely owned subsidiary of The Allstate Corporation (NYSE: ALL), the nation’s largest publicly held personal lines insurer.

Encompass is growth focused, looking to expand its presence throughout the country. We are seeking enthusiastic, creative, results-oriented people who thrive in a fast-paced environment. Encompass offers an exceptional career experience for our employees, with impactful work and exciting opportunities to make a difference. Join Encompass and you’ll be part of an exciting future. 

Supports the profitable growth and success managing Encompass premium and market share in targeted and consumer segments.  Achieving desired business results by developing, leading, managing and implementing effective strategies, processes and programs in the Encompass Independent Agency channel. Influences behavior changes with the ability to coach and engage Independent Agency owners.

Achieve strategic objectives and business goals by leading sales-related activity within a market, including but not limited to implementing strategic objectives by effectively consulting with assigned independent agencies, monitoring progress and making appropriate adjustments, and working effectively with peers, Regional Sales Manager and Director, and other internal business units.

The Internal Sales Consultant is based reports in to the home office sales organization but open to remote employees. 

Key Responsibilities

The ISC supporting the Independent Agency channel is responsible for “owning” the market to which they are assigned and achieving Encompass business objectives - which include but are not limited to - ensuring strategic, long-term profitable growth and increased market share.  This will be achieved through:

  • Provide insight as requested to help inform effective regional, market and/or state specific sales programs to drive results
  • Effectively communicate with internal associates and agencies, presenting business cases to influence decision making and business results
  • Creating and tracking performance to a strategic business plan for the market
  • Lead the market distribution channel to maximize areas of opportunity, including identifying and appointing new agencies aligned with the strategy and ending relationships with incumbent agencies who are not aligned with the strategy
  • Installing successful business practices and processes, as requested, through coordination with the Regional and Field Sales Leaders and staff.
  • Ensure compliance with state and Encompass rules, regulations, programs and guidelines

Consulting and Process Support

  • Monitors agency results to the plan, collaborates with Market Territorial Consultant on adjustments where appropriate. 
  • Collaborates with IAs for creation of agency-specific short term (1 year) and long term (3 year) strategic business plans, periodically reviews and suggests adjustments as necessary to achieve results
  • Listens to IA primary aims, business goals, and challenges
  • Suggests appropriate marketing programs and processes
  • Performs any callouts to agents verifying and documenting agent licensing.
  • Validates EZLynx credentials working with agent to resolve.

Driving and Tracking Agency Results

  • Consults with agencies to drive results in order to meet the market production plan
    • Performs daily call outs to agents following up on quote pursuit
    • Performs retention analysis and callouts to agents addressing concerns
  • Provide insight as requested to help inform effective regional, market and/or state specific sales programs to drive results
  • Work with Market Territorial Consultant and cross-functional business partners to develop and implement market-specific sales tactics designed to achieve specific growth and profit goals and targeted business results.

Communication & Relationship Management

  • Acts as an ambassador for Encompass with the agencies, and take ownership of Encompass messages
  • Communicates Encompass messaging on all relevant topics, including business objectives, sales promotions and incentives, compensation and bonus structure, Allstate and Insurance Industry news.
  • Customizes messaging for the specific agency, assesses the implications, and suggests necessary actions

Agency Establishment

  • Agency contact for completion of onboarding paperwork
  • Sets expectation with agency contact regarding onboarding paperwork
  • Validates all paperwork is completed accurately by agent
  • Works closely with Sales Support Specialist Team

Field Experience

  • Conducts 2 agency ride-alongs with key regional territory sales consultants per quarter
  • Conducts 1 agency ride-alongs with regional sales managers per quarter

Job Qualifications

  • 3-5 years business experience in insurance product, sales management or general management
  • Bachelor’s degree, business or technical discipline preferred. 
  • Intermediate/Advance skills in Microsoft Office Suite, including: Excel and PowerPoint
  • Strong interpersonal skills with ability to effectively interact with and influence agency owners, principals and staff; and associates within the internal Encompass organization
  • Excellent communication skills; speaks clearly and persuasively in positive or negative situations
  • Strong general management, analytical, planning and organizational skills
  • Relationship Management skills - Blends people into teams when needed; creates strong morale and spirit, defines success in terms of the whole team; creates a feeling of belonging in the team
  • Ability to manage priorities across multiple disciplines
  • Strong knowledge of the Independent Agency channel, including industry competitors, major brokers and national industry associations
  • Sales skills - knowledge of all aspects of sales process and drivers (examples include: projections, goals, targets, shop, buy, cross-sell, retain, profitability, compliance, quality) 
  • Experience in insurance product, sales management or general management
  • IT Skills - Ability to use Microsoft Office products, Allstate technology, a variety of prospecting and quoting systems and to conduct business from a remote location
  • Independent Agency IT Needs – Ability to integrate Comparative Rater, AMS, automated re-quoting systems and processes with Allstate systems
  • Limited travel
  • Must be open to relocating in 3-4 years

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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