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Job ID :
98849
Location :
Irving, TX US
Level :
Entry Level Professional
Job Category :
Claims
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.


Job Description

 

Allstate Insurance has an exciting opportunity as a Commercial Inside Property Adjuster in Irving, TX.  Don’t miss out, apply today!!

 

 

As an Adjuster, you will be responsible for investigating, negotiating and settling basic and occasionally moderately complex commercial property or liability insurance claims, including claims involving structure and/or contents losses as a result of fire, water, theft, etc. You will often handle losses that do not require an outside adjuster's inspection and work directly with clients. You will review insurance policy, review reports and photos, evaluate damages, analyze coverage, and authorize payments. You will also deliver compassionate service that is fast, fair, and easy, to ensure customer retention.  You will be capable of working independently, prioritizing your own responsibilities, and managing the your own workload. You will also gain experience and consistently meet band level behaviors, production, quality, and/or customer service goals.

 

 

Your Responsibilities Are

 

Customer Service

  • Make and maintain a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met

Coverage, Liability and Evaluation

  • Investigates, reviews, determines and verifies basic and occasionally moderately complex coverage/policy information
  • Provides coverage explanation to customer

Damage Estimating

  • Reviews/approves basic and occasionally moderately complex repair estimate
  • Prepares basic and occasionally moderately complex damage estimates
  • Organizes and reconciles bills
  • Handles contents inventories and basic and occasionally moderately complex pricing analysis and prepares claims reports
  • Handles inside investigation of basic and occasionally moderately complex mortgagee claims
  • Adheres to applicable compliance standards

Negotiation and Settlement Guidance

  • Negotiates and settles claims in accordance with business unit best practices

File Documentation and Reporting

  • Summarizes documents and enters into claim system notes
  • Documents a claim file with notes, evaluations and decision making process
  • Handle first notice of loss of water damage claims

Other Projects and Responsibilities

  • May serve on a committee or project as appropriate
  • May participate in one or more basic or occasionally moderately complex special assignments
  • Conducts subrogation investigations involving basic and occasionally moderately complex claims
  • Handles basic and occasionally moderately complex claims involved in appraisal or mediation

 

Job Qualifications

 

  • Bachelors degree in related field preferred or equivalent experience
  • Ability to interact effectively with internal or external customers and act with empathy
  • Beginning to apply knowledge of insurance policy, coverage, and regulation
  • Beginning to apply knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
  • Beginning to apply industry knowledge to discipline practices, including best practices, to support the business unit
  • Beginning to apply knowledge of basic analytical procedures to reconcile, manipulate, and recognize patterns of data
  • Beginning to apply knowledge of standardized problem solving and preparation of basic reports for analysis
  • Beginning to apply ability to leverage learned technical skills in support of team objectives
  • Beginning to apply negotiation and/or arbitration skills
  • Beginning to apply conflict management and problem resolution skills in managing internal and external customer relationships
  • Ability to investigate, evaluate, negotiate and settle basic and occasionally moderately complex claims
  • Provides individual decision making within authority limits
  • Has and maintains all appropriate licenses and registrations for the role per state requirements

 


The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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