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Job ID :
Location :
Charlotte, NC US
Level :
Experienced Professional
Job Category :
Information Technology
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Role Description

Examine emails with or without attachments for malicious intent or malicious artifacts. Compile threat intelligence, indicators of compromise, syntax, and other metadata of known and unknown potential malicious messages. Projects may include supporting privacy investigations, creating briefing materials, assisting with metric reporting, and other tasks as assigned.


Job Description

Primary Responsibilities
• Investigate suspicious emails submitted to the Security Operations Center reported by Allstate employees
• Investigate emails delayed by messaging security and other detective platforms
• Understand and identify targeted emails such as whaling, smshing, and  spear-phishing
• Extract attachments for examination and classification
• Assist with the creation of phishing indicators from threat intel and other sources
• Research email phishing campaigns and work to identify incoming campaigns
• Assist incident handling team with tasks as requested


Job Qualifications

Core Abilities
• 0-2 Years Information Security Experience
• Demonstrated expertise in current and potential email attack types
• Able to rapidly identify phishing and malicious emails
• Basic malware analysis commonly associated with email attachments
• Exceptional attention to detail
• Fluency with Microsoft Office Products (i.e. Office, Outlook, Exchange, Word, PowerPoint)
• Possess the ability to evaluate, collaborate, influence and engage in healthy debate and discussion

Preferred Abilities
• Security Certifications (i.e. Network+, Security+)
• Incident Handling/Incident Response Experience
• SIEM experience
• Packet capture experience
• Case management and ticketing experience
• Basic Malware Analysis (i.e. Submit attachments to sandbox environments and understand the potential risk at a high level)
• Phishing link analysis
• Experience with enterprise-class messaging platforms and enterprise messaging security platforms


Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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