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Job ID :
Location :
Northbrook, IL US
Level :
Experienced Professional
Job Category :
Project Management
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Summary

AMCS (Allstate Management Consulting Services) is a trusted internal organization providing integrated consulting services to enable our Allstate clients to achieve Our Shared Vision. We leverage enterprise resources to build a stronger business and act as an advisory partner that helps to improve Allstate performance by identifying and analyzing innovative business and technology opportunities, architecting new operating models, designing and improving business processes, and providing organizational redesign services.  We understand the organization and are able to influence business strategy by partnering with leadership and acting as connectors, bringing the right voices and fact-based information together so that business and technology leaders can make informed decisions that benefit our customers.

This position reports to a Manager and will be responsible for aiding or leading the development and execution of management consulting and business transformation projects. In addition this resource will be responsible for supporting the development of lower-level team members, aiding in the maintenance of the methodology of the consulting service and cultivating and fostering complex client partnerships and relationships.  This resource should be knowledgeable in one or more consulting service methodologies and should be able to help drive business opportunities that benefit Allstate and Allstate’s customers.


Job Description

Functional Competencies for the role:

Inspirational Leadership - (Proficient)

Displays integrity, emotional intelligence, and empathetic leadership.  Empowers decisions at the right level to speed progress and build accountability.  Creates a vision and inspires other to fully engage and follow. 

Business Acumen - (Proficient)

Actively seeks knowledge of insurance industry trends and customer expectations. Has a mastery level of understanding multiple areas of business to successfully meet work objectives.

Facilitation - (Proficient)

Demonstrates mastery of facilitation in challenging situations of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of facilitating meetings, processes and operations without requiring support and instruction from others.

Connector / Systems Thinking - (Proficient)

Is able to connect ideas and build towards systems focused solutions.  Aligns diverse points of view to reach mutually beneficial outcomes. Has a successful track record influencing others at many organizational levels, inspiring trust and confidence. 


Internal Consulting - (Expert)

Is able to influence others based on earned respect and experience. Effectively negotiates with others for resources, actions, or buy-in to maximize win-win outcomes.


Design Thinking - (Proficient)

Has experience using design thinking practices to solve complex problems.  Is able to envision and proactively design customer focused solutions.

Project and Program Management - (Proficient)

Operates with strong results orientation, holding self and other accountable. Demonstrates mastery of project and program management issues in challenging and complex situations.

Strategic Thinking - (Expert)

Possesses a mastery level of understanding of Strategic Thinking demonstrated by the ability to forecast complex resource needs and recognize risks, merging diverse points of view into shared goals and objectives.

Change Champion - (Expert)

Designs change processes to achieve adoption of KPI’s.  Has confidence to challenge status quo with resilience and creates productive tension.

Short Description

Key Responsibilities:

Builds, cultivates, and maintains long term relationships within the organization to support project delivery.

Communicates effectively in challenging and complex situations.

Possesses cross-functional awareness.

Understands the business and organization outcomes and drivers of decision making that will influence choice and application of management consulting approach. 

Helps manage development of the proposal and approach for single or multi-phase, complex projects that span multiple teams or areas. 

Provides the appropriate management consulting approach. Leads contracting conversations of a moderate to complex nature to ensure client and consultant needs are identified and intended outcomes are understood.

Seeks and utilizes relevant functional, business, and technical knowledge to identify and recommend the best solutions for clients.

Applies best practices when summarizing, consolidating, and presenting findings and recommendations. 

Provides timely communication of project health to engagement leaders. 

Identifies risks and issues that are internal and external to the engagement and mitigates where possible.  Documents and tracks resolution of engagement risks and issues. 

Leads team in evaluating and pursuing new business and operational improvement efforts.

Leverages and identifies opportunities to apply benchmarking data and industry research.


Job Qualifications

  • A Bachelor's degree is required for this position.
  • A Master’s degree in Business Administration (MBA) or advanced degree is desired but not required.
  • 5+ years’ experience in management consulting, business transformation and operating model design, process design, and modeling, and/or program and project management is preferred. 
  • Experience leading business projects with a focus on how digital, Artificial Intelligence (AI) and emerging technologies impact optimal business designs is desired but not required.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please seethe notice regarding the Los Angeles Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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