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Job ID :
96073
Location :
Irving, TX US
Level :
Entry Level Professional
Job Category :
Operations
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.


Job Description

Fulfillment Coord Associate position open  with Allstate in our Irving, TX. location. Tentative Start Date: 2/12/18.  Job is currently Monday – Friday  Starting times anywhere from 4:30am - 8:30 am and ending from 1:00 pm -– 5pm.  (you will have a set schedule)

  Must be flexible and work different shifts if needed (possible 2nd shift in the future)

  • Must be able to work some holidays and some weekends

With supervision, completes fulfillment of client and customer document requests and routine imaging and document processing tasks.

Key Responsibilities

Manages document inventory, processing, capture and archive of documents

  • Able to sort, organize, balance checks and prep documents so that they can be scanned through high speed scanners
  • Verify and organize documents electronically using an Imaging Kofax software.
  • Is responsible for working as a team and understanding differences so that we can obtain/surpass our Service Level Agreements.
  • Completes routine responsibilities and processes with supervision and guidance.
  • Understands the need to meet specific processing time commitments for internal and external customers.

Monitors and verifies quality for processes

  • Understands business requirements and how results impact the customer.
  • Is responsible for quality of individual processes. 

Manages Accounts

  • Interacts with internal and/or external clients.
  • With supervision, processes routine orders and responds to routine inquiries on orders and accounts for internal and external clients.
  • Prepare/type reports and routine correspondence.
  • Prepare and maintain folders, files and file numbers.

Operates equipment

  • Aware of and understands the use of assigned equipment.
  • Understands and follows safety requirements.
  • With supervision, operates assigned equipment:
  • May utilize hand pallet jacks, motorized lift trucks and forklifts, dock bay locks, industrial shredder, or industrial paper compactor.
  • May operate packing machinery including scales, labeling machines, tape machines, strapping machines, stretch wrap, and shrink wrap machines.
  • May operate scanning equipment, 3-hole punch drill, GBC binder, or laminators. 

Performs other duties as assigned.

Key Responsibilities

 

Fulfillment Coord Associate position open with Allstate in our Irving, TX. location. Tentative Start Date: 2/12/18.   Job is currently Monday – Friday  Starting times anywhere from 4:30am - 8:30 am and ending from 1:00 pm -– 5pm.  (you will have a set schedule)   Must be flexible and work different shifts if needed (possible 2nd shift in the future)

  • Must be able to work some holidays and some weekends

With supervision, completes fulfillment of client and customer document requests and routine imaging and document processing tasks.

Key Responsibilities

Manages document inventory, processing, capture and archive of documents

  • Able to sort, organize, balance checks and prep documents so that they can be scanned through high speed scanners
  • Verify and organize documents electronically using an Imaging Kofax software.
  • Is responsible for working as a team and understanding differences so that we can obtain/surpass our Service Level Agreements.
  • Completes routine responsibilities and processes with supervision and guidance.
  • Understands the need to meet specific processing time commitments for internal and external customers.

Monitors and verifies quality for processes

  • Understands business requirements and how results impact the customer.
  • Is responsible for quality of individual processes. 

Manages Accounts

  • Interacts with internal and/or external clients.
  • With supervision, processes routine orders and responds to routine inquiries on orders and accounts for internal and external clients.
  • Prepare/type reports and routine correspondence.
  • Prepare and maintain folders, files and file numbers.

Operates equipment

  • Aware of and understands the use of assigned equipment.
  • Understands and follows safety requirements.
  • With supervision, operates assigned equipment:
  • May utilize hand pallet jacks, motorized lift trucks and forklifts, dock bay locks, industrial shredder, or industrial paper compactor.
  • May operate packing machinery including scales, labeling machines, tape machines, strapping machines, stretch wrap, and shrink wrap machines.
  • May operate scanning equipment, 3-hole punch drill, GBC binder, or laminators. 

Performs other duties as assigned.

Job Qualifications

  • Education: High school diploma or GED.
  • Is trained, certified and/or licensed in equipment usage. 
  • Is capable of using the fundamental features of Microsoft Office suite (ex….word, excel)
  • Able to lift 40 pounds
  • Able to 10-key 8,000 keystrokes an hour and able to meet prepping standards between 200 – 250 documents an hour.
  • Possesses sufficient fundamental proficiency to successfully demonstrate Inventory Management skills in practical applications of moderate difficulty.
  • Demonstrates the ability to use the core components of the application as part of the normal function of the job.
  • Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques.
  • Possesses the ability to write clear, detailed, and comprehensive status reports, memos and documentation. Demonstrates an understanding of effective composition, such as having first line in a paragraph state the subject.
  • To be flexible and work different shifts if needed (possible 2nd shift in the future)


The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.



Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please seethe notice regarding the Los Angeles Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.

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