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Job ID :
Location :
Northbrook, IL US
Level :
Experienced Professional
Job Category :
Administrative & Support Services
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

  • Collaborate with business users and analyze the data and report on provider network severity, call acceptance, call center performance, partner reporting, marketing channel effectiveness, sales analysis, customer experience, and processing the claims 
  • Perform an enablement role to facilitate data scientists in locating, understanding and selecting the appropriate ARS data. Work with data scientists to identify data needs, sources, and structure to support client issues
  • Deliver client analytics projects as part of broader team of data scientists and industry/solution professionals by working with the appropriate technical resources to transform client problems into technical problems
  • Translate business requirements and unstructured business issues into data analytic problems
  • Collaborate with business users to develop, build, and implement the well governed and structured reporting capabilities for Allstate Partners, Agents, and Consumers
  • Maintain deep business domain expertise in the use of data sources and applications to conduct research and gather the business data & analytical requirements, research data, and perform data preparation
  • Manage data as a strategic asset by ensuring team provides trusted, secure, quality data
  • Troubleshoot data quality issues - identifying root cause/system & documentation/communication of resolution
  • Create and maintain excellent data documentation that allows the data to be understood (Metadata) and leveraged for additional use.
  • Create best practices for testing/profiling of data to ensure proper operation and accuracy
  • Effectively communicate technical analyses and results to analytics leaders

Job Qualifications


  • Master’s or PhD preferred in a quantitative field such as statistics, mathematics, computer science, finance, or economics Proven experience in using statistical modeling and/or machine learning techniques to build models that have driven company decision making
  • Must be technically proficient, mathematically agile, business savvy and good at commu­nicating
  • Proven experience in managing and manipulating large, complex datasets
  • Proven experience in working with statistical software such as SAS, SPSS, MatLab, R, CART, etc.
  • Working business knowledge of Roadside Services particularly Network Operations, Call Centers, and Claims
  • Understanding of the Insurance market place; economics and regulation preferred
  • Proven ability to code and develop prototypes in languages such as Python, SQL, Perl, Shell Scripts, C, Java
  • Proven ability to code and develop prototypes in reporting tools such as Business Objects, Tableau
  • Proven knowledge of advanced modeling technique
  • Ability to train, develop, and teach more junior modelers
  • Ability to analyze and interpret moderate to complex concepts 
  • Ability to provide written and oral interpretation of highly specialized terms and data, and ability to present this data to others with different levels of expertise
  • Ability to lead a project team of various skills levels
  • Ability to manage a wide range of loosely defined moderate to complex situations, which require application of creativity and originality, where guidance and counsel may be unavailable

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please seethe notice regarding the Los Angeles Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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