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Job ID :
Location :
Northbrook, IL US
Level :
Job Category :
Human Resources
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Job Family Summary

The Workforce Technology Solutions (WTS) Team drives the maximization of our digital technology investment to deliver a consumer-grade experience adapted to people, roles and personas that provides targeted data to inform business insights and enable decision making.


Job Summary

The Workforce Technology Solutions Associate Manager leads functional and user experience analysts within select product scrum teams that drive business value with a backlog and priorities within scrum methodology to deliver on a minimal viable product aligned with business and HR strategies and visions. Responsible for team development, ensuring vision across WTS to align with HR strategy and vision.  Oversees other aspects of governance and budget management as well. 


Key Responsibilities

Workforce Technology Solutions Team Management:

  • Provides leadership and development for functional and user experience analysts for specific product teams

Develops, coaches and cultivates the behaviors of the team to foster the culture needed in an agile environment

  • Establishes business cases for acquisition and partnership of complimentary resources to enable the work of the scrum team
  • Supports the design of the scrum team and implements agile process methodology within the team, along with the other members of the leadership team.


Agile Deployment:

  • Enables digital strategy vision by partnering with peer managers and scrum teams
  • Participates in Scrum of Scrum meetings to ensure WTS business, HR strategies and visions are aligned with product releases
  • Stay connected to scrum masters to support/facilitate removing impediments with resources
  • Responsible for staying current with industry trends and insights, and educating the team
  • Ensures security and governance compliance while promoting a risk-aware culture
  • Adhering to required standards and processes by ensuring efficient, effective risk and compliance management practices.
  • Internal partner relationship management (i.e. IBM, information technology, etc.)
  • Is a stakeholder for the incremental product releases
    • Reviews and provides approval with other stakeholders on design requirements
    • Provides approval with other stakeholders on release acceptance
    • Reviews and provides approval with other stakeholders on testing scripts
  • Monitor scrum program expense budgets aligned with product backlog/product releases
  • Monitor contractual service obligations with external vendors


Program Vision:

  • In partnership with leadership and the product owner, supports the development of the overall product area roadmaps aligned with broader WTS, business and HR strategies and visions
  • Enables digital strategy vision
  • Supports continuous improvement of existing programs, policies and procedures.
  • Recognizes gaps or operational issues and develops preventative measures and strategies to improve.

Job Qualifications

  • Bachelor’s Degree in related field
  • Demonstrated leadership and business expertise
  • Approximately 5+ years of experience with technology systems administration, support or development 
  • Experience with HRIS/HCM technology; SAP/SuccessFactors preferred
  • Demonstrated competency of Agile Scrum best practices, methodologies and ceremonies. Understands and upholds the scrum framework and strives for early acceptance of stories
  • Proficient in Jira, Microsoft Word, Excel, PowerPoint and working knowledge of SharePoint
  • Experience with large change management efforts preferred
  • Able to manage and set expectations with stakeholders and displays strong negotiation skills
  • Possesses a fundamental understanding of end-to-end customer experience integration and dependencies
  • Applied experience developing technology solutions operating within a business or technology role
  • Functional knowledge of HR processes and technology
  • Understanding of how people and talent management data is used and integrated
  • Prior experience or the ability to work in a complex corporate environment
  • Excellent written and verbal communications skills.  Ability to communicate complex information clearly and logically to a variety of audiences.
  • Understand business process integration, design and handoffs
  • Deals effectively with ambiguity, change, and adapts appropriately to a range of situations
  • Displays strong self-awareness, collaboration and empathy.  Ability to motivate, encourage, influence and empower others

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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