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Job ID :
Location :
Jacksonville, FL US
Level :
Job Category :
Information Technology
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description





The Role of the Manager is to lead the IT organization by: fostering the development of a common vision; providing clear direction and priorities; clarifying roles and responsibilities; recognizing and removing barriers to progress; encouraging and empowering others to achieve; creating enthusiasm and a desire to excel; accurately assessing the strengths and development needs of associates; giving timely, specific feedback and coaching; providing challenging assignments and opportunities.

A Manager is responsible for providing leadership to the organization by growing him/herself, growing others and growing the business.

Job Summary

The Associate Manager leads team members, manages time and cost estimates, assigns people to work, collects feedback, reviews and evaluates work and prepares performance evaluations.  The Associate Managers lead work of critical importance, implement strategic change, and impact results and operational effectiveness.  Additionally, they confer with and advise direct reports on administrative policies and procedures, risks, issues, problem resolution, sourcing decisions, budget and priorities.   They provide critical input to higher level management on function’s operating model, policies, procedures, and tools in order to produce the expected quality result at the appropriate unit cost  

Job Description

Key Responsibilities

IT Testing – Performance, Regression, & Smoke, Functional Management
IT Testing – Performance, Regression, & Smoke Testing supports quality principles and processes in place for IT products, applications, and systems.  This testing team ensures that changes to the production environment meet the defined performance and load requirements, and that these changes do not have a negative impact on the existing production environment and functionality.
• Build and configure performance test frameworks, test beds, test plans, scripts and test data to ensure application performance over time
• Execute performance tests, leveraging test frameworks, test beds, test plans, scripts and test data to ensure performance is maintained over time
• Build and configure test frameworks, test beds, test plans, scripts and test data to ensure applications can be quickly and thoroughly smoke and regression tested when needed
• Executes test frameworks, test beds, test plans, scripts and test data to ensure applications can be quickly and thoroughly smoke and regression tested when needed
• Collaborates with external partners/vendors and cross-functional areas to create a consolidated end to end test strategy
• Runs test scripts as planned and provides results to testing leads
• Partner with other testing organizations to develop end-to-end methodologies and effective use of tools and automation
• Direct involvement in supporting senior leader’s responsibilities and deliverables
• Ensure compliance to process and procedures

People Management
• Builds long-term relationships within team by creating an environment of safety and innovation
o Champions open and honest communication
o Respects confidentiality
o Leads with integrity
o Welcomes new ideas, learns from successes and failures

• Creates an environment of accountability amongst themselves and direct reports
o Sets clear performance objectives for self and staff allowing freedom to accomplish objectives
o Collects staff performance data against desired outcomes and service level agreements

• Executes HR-related processes and develops staff through coaching and mentoring and providing specific, timely, open, honest, and constructive performance feedback.

• Leads employees through change by using one’s self as an example.


Job Qualifications


• 2-3 years management experience in IT performance testing in a collaborative team environment 
• 3-5 years of experience with performance testing tools, techniques, strategies, and planning
• Prior experience in Smoke and Regression testing preferred
• Direct leadership experience covering hiring, staffing, coaching and performance reviews
• Prior experience driving organizational change and implementing processes and methodologies that guide team actions
• Relationship management experience with both IT and Business leaders
• Analytic and problem-solving experience
• Strong communication skills
• Certified Software Quality Analyst (CSQA) or Certified Manager of Software Testing (CMST) preferred

Education – Bachelor's degree or equivalent work experience


Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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