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Job ID :
Location :
Northbrook, IL US
Level :
Job Category :
Communication & Corporate Relations
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

A Corporate Relations Director is primarily accountable for client services, strategic communication counseling, external relationships, media and/or communication delivery, as well as managing shared service agreements.  This role ensures strategic, targeted communications are developed to the satisfaction of business partners and senior leadership.  As a Director, you will actively participate in developing the department's strategy to build and protect Allstate’s reputation, and financial plan.

Key Responsibilities

Strategic Thinking

  • Leads, challenges, anticipates and takes risks in formulating strategic communication
  • Develops long-range fully integrated strategies and identifies long-term impact of initiatives
  • Contributes to senior-level conversations guiding strategic direction of the business unit or corporation
  • Develops long-range strategic direction of communication efforts supporting the corporation, business unit and department
  • Is accountable for ongoing assessments of agreed upon strategies recommending shifts, changes in direction and responsiveness to marketplace issues


Strategic Counseling

  • Ability to position Corporate Relations as a strategic enabler for the corporation
  • Maintains a comprehensive understanding of business goals
  • Exhibits a skilled ability to identify the strengths, weaknesses, opportunities and threats (SWOT) of the business unit and company, and develops strategic recommendations to help  achieve objectives
  • Takes initiative to present creative solutions addressing issues and opportunities across all company assets
  • Takes a systems approach and demonstrates leadership in identifying integrated solutions to contribute to overall management of resources within the corporation


Creative Thinking and Problem Solving

  • Ability to leverage knowledge and experiences to develop solutions that are effective in influencing stakeholders’ attitudes, beliefs and behaviors
  • Leads problem-solving efforts on behalf of corporation, business unit and the department with primary focus on removing barriers within the organization to achieve results
  • Offers non-traditional ways to improve communication effectiveness


Teamwork / Collaboration

  • Leads cross-functional initiatives to achieve business results
  • Serves as a catalyst to drive actions, behaviors and dialogue across the enterprise
  • Works with Officers and Senior Leadership to convey a consistent message across the enterprise


Project Management

  • Locates, maintains and uses resources to achieve results
  • Influences the work of the department to ensure all initiatives and strategies are supporting the client and company in achieving business objectives


Leadership / Development of Others

  • Mentors team members 
  • Masters human resource functions such as recruitment, selection and training, and performance management
  • Anticipates future departmental requirements and identifies skills and capabilities needed
  • Ensures full participation from all levels of the department in the creative thinking process
  • Identifies opportunities both within the department and externally for client interaction – with the goal of developing client interaction skills of all team members, e.g., bring less experienced team members to client meetings
  • Ensures diverse assignments or opportunities for all team members to build interpersonal, project management, consulting, and communication skills
  • Ensures opportunities for all team members to acquire business, industry and company knowledge


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties or skills required of personnel so classified.

Job Qualifications

Expert Level Skills and Abilities

  • Executive communication and counsel
  • Communication strategy and planning
  • Reputation and brand management
  • Issues management/crisis communication
  • Media relations
  • Presentation and verbal communication
  • Written and digital communication
  • Internal and external communication
  • Relationship savvy, emotional maturity
  • Creative thinking


Expert Level Knowledge

  •  Technology/business acumen
  • Change management


Expert Level Experience

  • 15+ years experience in a Corporate Relations/Communications role
  • 7 – 10 years people leadership/management


Expert Level Education

  • Bachelor degree in Communications, Marketing, Journalism or related field
  • Master degree preferred

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please seethe notice regarding the Los Angeles Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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