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Jacksonville, FL US
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Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

The Operations Training team exists to provide training and organization development for Allstate Benefits.

Initiates and directs critical communications and multimedia functions, resources and work plans for Allstate Benefits. Manages and performs the planning and implementation of training/communications projects for all areas of responsibility within Allstate Benefits.


This part of the organization focuses on training assets and other digital properties for specific business units that enhance the enterprise’s ability to deliver a rich, relevant communications experience to Allstate Benefits employees, prospects and customers. The team, within Allstate Benefits Training, designs, implements and maintains learning resources and documentation, formal training communications, presentations and online solutions for products, processes and systems.


Key Responsibilities:

  • Direct management responsibility for the Training Communications team
  • Directs less experienced staff and leads project teams
  • Oversees and evaluates direct reports to ensure department goals are met.
  • Coach and develop team members.
  • Creates, implements and measures internal/external communication plans as it relates to our training initiatives
  • Develops key messages to drive engagement
  • Builds and maintains relationships with key internal and external stakeholders
  • Contributes to strategic decision making
  • Leads, initiates ideas and actions on cross-functional teams
  • Presents concepts and final work product to senior executive leadership
  • Works with high level of independence

Job Qualifications

  • Bachelor’s degree required; Communications/Public Relations concentration preferred
  • 5 – 7 years of marketing, communications and/or public relations experience is required
  • Insurance and/or financial services industry knowledge a plus
  • Advanced experience using Microsoft suite and SharePoint
  • Proven leadership/management skills within a corporate setting
  • Expert knowledge of written communications and communication planning
  • Advanced presentation development and delivery skills
  • High level expertise of organization and project/program management skills
  • Developed negotiation and interpersonal skills
  • Ability to function strategically and work with others across the enterprise
  • Intermediate strategic and analytic skills

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please seethe notice regarding the Los Angeles Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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